Technical Account Specialist (Water Treatment)

TL;DR

Technical Account Specialist (Water Treatment): Managing cleaning and sanitation programs within an assigned territory with an accent on installation, maintenance, and repair of chemical dispensing platforms. Focus on diagnosing technical issues, managing customer relationships, and ensuring operational efficiency of sanitation equipment.

Location: Remote (Field-based) in the San Francisco Bay Area, CA, USA

Salary: $52,760.00 - $77,374.00 plus discretionary bonuses

Company

Global provider of water and hygiene solutions specializing in water treatment chemistries and monitoring systems.

What you will do

• Survey, install, and maintain chemical dispensing platforms and leased dish machines.
• Build and maintain strong relationships with customers across all organizational levels.
• Conduct routine site visits and resolve technical problems and conditions.
• Train customers on safe equipment use, cleaning procedures, and Safety Data Sheets.
• Manage inventory levels in company vehicles and storage units.
• Handle administrative tasks including daily timesheets and parts purchasing orders.

Requirements

• High School diploma or equivalent required.
• 1+ years of field service experience with industrial equipment or mechanical problem solving.
• Valid US Driver’s License with a good driving record.
• Ability to move objects up to 40 lbs and execute precise work in limited spaces.
• Basic plumbing and electrical skills.
• Availability to support emergency calls during evenings, weekends, and holidays.

Nice to have

• Experience with Salesforce (FSL).
• CPFS Certification.

Culture & Benefits

• Medical, dental, and vision benefits available from day one.
• 401(k) with company matching.
• Paid time off plus holidays.
• Learning and development opportunities.
• Wellness programs.