Director Of Mid-Market Accounts (SaaS)

TL;DR

Director of Mid-Market Accounts (SaaS): Leading and mentoring a team of Account Managers to drive strategic growth, retention, and executive-level relationships within the mid-market segment with an accent on complex commercial negotiations and portfolio performance. Focus on building high-performance team culture, optimizing revenue forecasting, and translating client insights into actionable product improvements.

Location: Remote (US) with 5% travel to San Diego headquarters.

Salary: $150,000–$232,055

Company

hirify.global is an open IoT platform connecting fleets, developers, and manufacturers in the transportation industry to deliver revolutionary supply chain solutions.

What you will do

• Develop and execute the overarching account strategy for the mid-market segment to meet revenue and growth targets.
• Lead, mentor, and empower a team of 5-7 Account Managers to foster a high-performance culture.
• Cultivate executive-level relationships with key stakeholders and serve as a senior escalation point for critical client needs.
• Oversee aggregate revenue performance, including complex contract renewals and cross-sell/up-sell initiatives.
• Act as the primary voice of the customer, providing actionable feedback to product and engineering teams.
• Ensure accurate revenue forecasting and implement robust account health monitoring strategies.

Requirements

• Must be based in the US.
• Bachelor’s degree in Business, Marketing, Technology, or related field.
• 8+ years of progressive leadership experience in customer-facing roles, with at least 3+ years in senior leadership.
• Proven track record of retaining and growing client portfolios within the technology or SaaS sector.
• Extensive experience in account planning, specifically within transportation, logistics, or related industries.
• Ability to build influential relationships with C-suite executives.

Nice to have

• Direct leadership experience in telematics or supply chain technology.
• Formalized sales methodology training (e.g., Miller Heiman, Challenger Sale, MEDDIC).
• Expert proficiency with Salesforce.

Culture & Benefits

• Competitive compensation package with performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• 401k plan with company contributions.
• Paid vacation, sick leave, and holidays.
• Six weeks of paid parental leave.
• Collaborative and innovative work environment with focus on professional development.