Director, Revenue Architect

TL;DR

Director, Revenue Architect: Lead Gong’s Commercial and Mid-Market Revenue Architecture teams through front-line leaders with an accent on business performance, customer transformation, and scaling AI-driven revenue operations. Focus on defining the revenue architecture strategy and operating model, driving adoption/retention/expansion and forecasting accuracy, and partnering cross-functionally to improve customer outcomes.

Location: Austin | Chicago | New York City | Salt Lake City | San Francisco

Salary: $234,000 - $288,000 USD (annual OTE)

Company

hirify.global builds an AI-powered revenue intelligence platform that unifies data, insights, and workflows for revenue teams.

What you will do

• Recruit, develop, and lead Revenue Architecture managers, building leadership capability, succession plans, and a culture of accountability.
• Own performance for Commercial and Mid-Market Revenue Architecture teams, driving adoption, retention, expansion, forecasting accuracy, and segment health.
• Define and evolve the Revenue Architecture strategy, operating model, and engagement framework to support growth and AI-driven transformation.
• Establish scalable methodologies and best practices that help customers modernize revenue operations and achieve measurable outcomes with Gong’s AI Operating System.
• Serve as an executive sponsor for strategic customer relationships and partner with Sales, Product, Marketing, Support, and Operations to improve customer experiences.
• Drive operational excellence through workforce planning, KPI management, process improvement, and data-driven decision making.

Requirements

• You are currently located in one of Gong’s hub locations (SF, SLC, ATX, CHI, or NYC).
• You are willing and able to work from the office in accordance with Gong’s hybrid work model.
• 8+ years of combined IC and leadership experience in Customer Success, Revenue Operations, Consulting, Professional Services, Account Management, or other customer-facing roles in high-growth B2B SaaS.
• 2+ years of experience leading leaders and scaling customer-facing organizations.
• Proven track record partnering with VP and C-level stakeholders to drive strategic outcomes, organizational change, and customer transformation.
• Deep understanding of go-to-market strategy, revenue operations, customer adoption, change management, and value realization.

Culture & Benefits

• Medical, dental, and vision plans for you and your family.
• Wellbeing Fund (flexible wellness stipend) and covered therapy/coaching for mental health.
• 401(k) program, education & learning stipend, and flexible vacation time.
• Paid parental leave and company-wide recharge days each quarter.
• Work from home stipend to support a remote environment.

Hiring process

• Not specified in the provided posting.