Senior Staff Product Manager (AI)

TL;DR

Senior Staff Product Manager (AI): Designing and scaling the Member & AI Experience surface, including conversational AI, homepage, and community, with an accent on LLM and agentic systems. Focus on building an eval-driven development workflow, optimizing member engagement data, and ensuring clinical accuracy in AI-generated health guidance.

Location: Remote (US). Must be based in the USA. Strong preference for San Francisco, CA. Hybrid requirements: onsite 3 days/week for NYC-based or quarterly Work Together Days for SF/Seattle-based employees.

Salary: $245,000–$340,000 per year

Company

hirify.global is the world's largest virtual clinic for women and families, providing clinical, emotional, and financial support through a digital platform.

What you will do

• Own the member experience surface, including conversational AI, homepage, and community touchpoints.
• Develop the AI and conversational experience layer for proactive guidance and navigation.
• Design the agentic product architecture for member-facing interactions and escalations.
• Implement an eval-driven development workflow with high-velocity quality metrics for AI outputs.
• Manage the community roadmap to drive engagement among members.
• Partner with clinical product teams (Maternity, Fertility) to ensure a coherent AI experience across programs.

Requirements

• 7+ years in product management with direct experience building consumer-facing products and conversational AI or agentic systems.
• Must be based in the USA.
• Deep technical fluency in prompt engineering, eval frameworks, RAG, and agent orchestration.
• Strong data skills for engagement instrumentation and AI quality metrics.
• Ability to ship 0-to-1 products at high velocity with a focus on iteration.
• Clinical empathy and rigor regarding AI-generated health guidance.

Nice to have

• Experience owning community or social surfaces.

Culture & Benefits

• Flexible hybrid work model with targeted in-person collaboration.
• 16 weeks 100% paid parental leave and new parent stipend.
• Annual professional development stipend and access to a personal career coach.
• 401K matching for US-based employees with immediate vesting.
• Employer-covered health, dental, and insurance plan options.