Client Success Partner

TL;DR

Client Success Partner: Managing client relationships and driving growth for a marketing effectiveness consultancy with an accent on data-informed investment decisions. Focus on fostering collaboration, delivering high-touch consultancy, and ensuring client satisfaction within a hybrid work environment.

Location: Must be based in London, UK. The role follows a hybrid work model with office attendance required an average of four days a week.

Company

hirify.global is a leading global creative and marketing consultancy, part of WPP, specializing in brand experience, customer experience, and commerce solutions.

What you will do

• Manage and nurture relationships with key client partners to drive growth.
• Provide high-touch consultancy to help clients make data-informed investment decisions.
• Collaborate with internal teams to deliver award-winning marketing effectiveness solutions.
• Act as a trusted advisor, ensuring client needs are met through proprietary technology and expertise.
• Foster a culture of curiosity, positivity, and consideration in all client interactions.

Requirements

• Must be based in London, UK or able to commute to the office.
• Hybrid availability: Expected to be in the office an average of four days per week.
• Proven experience in client success, account management, or consultancy.
• Strong communication skills and ability to build long-term client partnerships.
• Commitment to a people-centric and inclusive work environment.

Culture & Benefits

• Commitment to diversity, equity, and inclusion.
• Focus on professional growth and development.
• Flexible by design work environment.
• Comprehensive benefits package.
• Collaborative and creative team culture.