Solutions Consultant (Legaltech)

TL;DR

Solutions Consultant (Legaltech): Driving product adoption and engagement for strategic legal customers with an accent on translating complex workflows into practical software solutions. Focus on delivering enablement through GenAI guidance, executing customer success plans, and influencing product direction via market insights.

Location: Hybrid: Must be based in the UK (London) or the US (Philadelphia, New Jersey, Denver, Raleigh, or Chicago); expected in office at least 3 days a week.

Salary: $75,000 – $95,000 USD

Company

hirify.global transforms how top law firms operate through AI-driven innovation and legal technology solutions.

What you will do

• Drive product adoption and engagement across strategic and enterprise accounts to ensure customers realize measurable value.
• Develop and execute customer success plans to increase usage and strengthen long-term relationships.
• Provide impactful enablement through training, consultations, and guidance on GenAI usage.
• Identify growth opportunities and recommend targeted engagement strategies using customer insights and usage data.
• Collaborate with Product and Revenue teams to influence product direction by surfacing customer feedback and market insights.
• Lead onboarding and rollout strategies to ensure successful implementation and long-term adoption.

Requirements

• 2+ years of experience practicing law in a top-tier firm or corporate legal team, OR 5+ years in Consulting, Customer Success, or a related SaaS role.
• Proven ability to deliver high-quality work at pace with measurable outcomes.
• Strong communication and presentation skills for engaging diverse stakeholders.
• Consultative mindset with the ability to influence customers and guide best practices.
• Experience working cross-functionally and managing stakeholder feedback effectively.

Nice to have

• Experience in LegalTech or with legal workflows.
• Background in transactional law.
• Experience supporting or enabling GenAI or AI-driven product usage.
• Experience in enterprise customer-facing or adoption-focused roles.

Culture & Benefits

• Collaborative environment where team members lead with integrity and support one another.
• Opportunity to work at the intersection of legal technology and cutting-edge AI.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) plan with company match.
• Real opportunities for growth through meaningful stretch opportunities and career development.