Senior Adobe Application Consultant

Location: London, England, United Kingdom

Company

MAP | WPP Enterprise Solutions designs, builds, and operates marketing, commerce, CRM, content transformation, and customer experience solutions for global brands across more than 40 markets.

What you will do

• Translate client and marketer business objectives into technical requirements for Adobe solutions.
• Configure and implement tailored Adobe marketing applications, business rules, automations, and new platform features.
• Use Adobe Experience Platform and related tools to build audiences, manage segments, and validate data quality and integrity.
• Support campaign execution across requirements assessment, build, quality assurance, testing, deployment, monitoring, and optimization.
• Identify, troubleshoot, and resolve technical issues while improving the reliability and usability of Adobe applications.
• Collaborate with developers, architects, data specialists, project managers, operations teams, and clients to deliver solutions.

Requirements

• 5–8 years of relevant experience in application consulting, marketing technology, campaign operations, CRM, marketing automation, or a similar technical consulting role.
• Hands-on experience with campaign execution, campaign configuration, program builds, and marketing automation workflows.
• Subject matter expertise in at least one major platform, such as Adobe Campaign, Adobe Journey Optimizer, Marketo Engage, Braze, or a comparable CRM or marketing automation tool.
• Experience designing scalable campaign solutions, creating and executing UAT tests, and maintaining technical and process documentation.
• Strong understanding of customer journeys, lifecycle communications, triggered campaigns, segmentation, campaign performance, and data-driven campaign logic.
• Ability to communicate clearly with technical and non-technical stakeholders, solve problems independently, and collaborate in cross-functional teams.

Nice to have

• Relevant certifications or accreditations such as Adobe Journey Optimizer, Adobe Campaign, or Braze certification.
• Strong interest in marketing technology and current AI developments.

Culture & Benefits

• Work with developers, architects, data specialists, product managers, project managers, creative experts, and client teams.
• Contribute to a global Centre of Excellence focused on personalized customer experiences, marketing automation, CRM, data, and technology.
• Participate in a culture of continuous improvement, quality, and collaboration.