People Operations Analyst
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
People Operations Analyst (HR Operations): Managing core HR processes and employee lifecycle transactions with an accent on Workday data integrity and helpdesk support. Focus on streamlining operational workflows, ensuring accurate reporting, and providing high-quality support for onboarding and offboarding processes.
Location: Must be based in the United States
Salary: $95,000–$115,000
Company
is the infrastructure company behind Next.js, v0, and the AI SDK, building the platform for the next generation of agentic software.
What you will do
- Resolve incoming People Operations tickets via helpdesk systems.
- Process employee lifecycle transactions including new hires, terminations, and job changes in Workday.
- Coordinate onboarding and offboarding logistics to ensure a smooth employee experience.
- Generate and deliver standard and ad hoc reports for the People team and leadership.
- Identify and flag opportunities for process automation and knowledge base improvements.
Requirements
- Must be based in the United States
- 2–4 years of experience in People Operations or HR Shared Services.
- Hands-on experience processing transactions and running reports in Workday.
- Experience managing a helpdesk or ticketing queue such as FreshService or Zendesk.
- Strong attention to detail and professional written communication skills.
- Ability to work independently and manage a queue without daily direction.
Culture & Benefits
- Competitive compensation package.
- Provision of necessary hardware and tech for the role.
- Commitment to an inclusive and diverse work environment.
- Focus on operational excellence and data-driven decision making.
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