Account Coordinator (Healthcare)

TL;DR

Account Coordinator (Healthcare): Supporting PBA account teams in managing Health Plan, TPA, and copay card clients with an accent on benefit request execution and client satisfaction. Focus on coordinating plan implementations, performing quality assurance testing, and resolving claims processing discrepancies.

Location: Remote or Hybrid (Local to NYC or Denver area). Must be based in the US.

Salary: $60,000 - $75,000 USD

Company

Enterprise health technology company providing a comprehensive suite of solutions to rebuild trust in the U.S. healthcare infrastructure.

What you will do

• Support implementation and client management teams with day-to-day client requirements.
• Manage and execute client benefit requests, including eligibility and benefit changes.
• Analyze client requests and complete required plan documentation in collaboration with internal teams.
• Lead pre- and post-implementation QA testing to validate coding accuracy.
• Conduct claim reviews to identify and resolve discrepancies or inaccuracies.
• Research and respond to system configuration and claims processing inquiries.

Requirements

• Undergraduate bachelor’s degree or equivalent professional experience.
• 1+ years of experience in PBM, health plans, benefits consulting, or healthcare.
• Proven track record of building trusting internal and external relationships.
• Experience working with structured and unstructured data.
• Proficiency in Microsoft Office; SQL knowledge is a bonus.
• Must be based in the US (Remote or local to NYC/Denver).

Culture & Benefits

• Commitment to a diverse and inclusive workplace.
• Equal employment opportunities regardless of background or status.
• Flexible role designed to meet evolving organizational goals.