Account Manager (Health)

TL;DR

Account Manager (Health): Managing and expanding a portfolio of institutional healthcare clients across the Americas with an accent on renewals, upselling, and cross-selling journal and non-journal solutions. Focus on driving new business, analyzing customer data to mitigate risk, and building long-term relationships with key industry stakeholders.

Location: Must be based in the USA

Salary: $60,400–$89,533

Company

A global leader in research and education, transforming knowledge into impact for over 200 years.

What you will do

• Manage a portfolio of institutional health customers, balancing retention with growth.
• Renew and renegotiate journal and non-journal agreements to ensure revenue retention.
• Upsell and cross-sell hirify.global’s broader portfolio to existing accounts.
• Prospect and convert new business to expand the customer base.
• Analyze usage trends and customer data to inform engagement strategies.
• Collaborate with cross-functional teams to support customer needs and influence product development.

Requirements

• Four-year undergraduate degree required.
• 3+ years of institutional sales experience in health, publishing, or information services.
• Proven track record of growing accounts and winning new business.
• Strong presentation, negotiation, and relationship-building capabilities.
• Ability to work independently and manage a territory effectively.
• Must be based in the USA.

Culture & Benefits

• Commitment to fair, transparent pay and comprehensive benefits.
• Meeting-free Friday afternoons for professional development.
• Culture focused on continual learning and internal mobility.
• Equal opportunity employer with a focus on diversity and inclusion.