MLR Operations/Marketing Lead (Pharmaceuticals)

TL;DR

MLR Operations/Marketing Lead (Pharmaceuticals): Building and scaling the promotional review function for a healthcare-focused growth firm with an accent on Veeva Vault PromoMats architecture and cross-functional workflow design. Focus on compressing review cycles, leading offshore teams, and ensuring regulatory compliance for pharmaceutical marketing assets.

Location: Must be legally eligible to work in the U.S. (Remote, Hybrid, or Onsite)

Company

A tech-enabled growth firm specializing in data-driven marketing, consulting, and proprietary technology solutions for global brands.

What you will do

• Stand up and document the MLR operations methodology to govern regulated content review.
• Build, lead, and coach a small operations team, including offshore executors.
• Own the Veeva Vault PromoMats environment, including claims library and modular content strategy.
• Serve as the senior operational partner to client medical, legal, and regulatory stakeholders.
• Integrate AI technologies and the proprietary Nova ecosystem to optimize business processes.
• Protect launch timelines by aligning creative and media workflows with compliance requirements.

Requirements

• 7+ years in pharmaceutical or healthcare promotional operations.
• Deep expertise in Veeva Vault PromoMats at the admin level.
• Strong command of FDA OPDP guidance and 21 CFR 202.
• Proven experience scaling MLR functions and managing offshore teams.
• Ability to lead process conversations with senior client stakeholders.
• Must be legally eligible to work in the U.S.

Nice to have

• Veeva PromoMats certification.
• Agency-side pharmaceutical experience.
• Experience building managed-services delivery models.

Culture & Benefits

• Robust medical, dental, and vision insurance with up to 100% employer contribution.
• 401(k) plan with 4% employer matching.
• Unlimited Time Off starting from day one.
• Fully flexible work environment (remote, hybrid, or in-office).
• $100 USD Work From Home stipend.
• Ongoing professional development programs and quarterly performance awards.