Fleet Administration Specialist

TL;DR

Fleet Administration Specialist (Fleet Administration): Manage electric vehicle fleet administration, including PCN processing, vehicle registration documentation, total loss coordination, and safety recall communications with an accent on accuracy, end-to-end administrative workflows, and resolving PCN queries. Focus on maintaining secure vehicle records, coordinating claims and recalls across stakeholders, and supporting cross-department investigations and data-entry needs.

Location: Based in our London office 5 days a week

Company

hirify.global runs electric car leasing operations through Octopus Electric Vehicles.

What you will do

• Process inbound postal and digital PCNs: log, manage, and resolve PCN queries for drivers.
• Maintain vehicle records and registration documentation: update, securely archive, and dispose of documents when required.
• Coordinate insurance total loss administration end-to-end and compile regular reports for stakeholders.
• Monitor manufacturer safety recalls across the fleet, communicate them to the right people, ensure fixes are completed, and support drivers.
• Support cross-department queries, prep vital vehicle documents, and handle data-entry and other administrative/logistical tasks.

Requirements

• Proven experience in a data-entry or administrative role with a strong focus on precision.
• Excellent organizational skills and consistent attention to detail.
• Ability to manage multiple tasks and time effectively without dropping details.
• Excellent written and verbal communication skills.
• Ability to work independently, take initiative, and start quickly with minimal supervision.

Culture & Benefits

• On-site role based in the London office, working Mon–Fri, 9:00–17:30.
• Flexible approach to salary discussed during recruiter call to match experience.
• Autonomy and fast learning/decision-making culture within Octopus Electric Vehicles.
• Perks and benefits available via Octopus Employee Benefits.
• AI used to assess applications fairly; candidates can use AI as a tool for preparation.