Account Supervisor (Health)

TL;DR

Account Supervisor (Health): Oversee agency work on assigned healthcare/pharma accounts and maintain strong client relationships with an accent on integrated, multi-channel DTC campaign execution and measurement. Focus on leading client engagement, driving long-term account growth, and coordinating cross-functional teams to deliver results.

Location: Chicago, IL; Kansas City, MO; New York, NY (United States)

Salary: $60,000 — $140,000 USD

Company

hirify.global (part of WPP) is a creative agency delivering brand, customer experience, and commerce solutions, including a dedicated hirify.global Health healthcare practice.

What you will do

• Supervise agency work on assigned accounts, providing oversight and guidance
• Contribute to long-term account success by participating in client engagement plan development and execution
• Drive execution and measurement of final plans, ensuring proactive leadership and MIP initiatives are carried out
• Maintain expert knowledge of the client’s business, category, and competition
• Build and maintain client and partner relationships and lead integration across multi-channel engagements
• Provide leadership to direct reports and regularly update the Director, Client Engagement with escalation as needed

Requirements

• 5+ years of relevant client or agency experience in the pharma/health space, including DTC campaigns
• Proven experience in client engagement and account management
• Strong understanding of marketing principles and strategies
• Excellent communication, interpersonal, and leadership skills
• Ability to manage multiple projects and teams effectively
• Strategic thinking and problem-solving abilities

Nice to have

• Oncology experience
• Experience working on pharmaceutical or health accounts
• Familiarity navigating healthcare and client submission processes/platforms
• Familiarity with interactive campaign and macro strategy development

Culture & Benefits

• Hybrid approach with teams in the office an average of four days a week
• Full-time benefits include group health coverage (medical, dental, vision), 401k match (100% dollar-for-dollar match up to 5% contribution), and paid time off
• Growth-minded environment with real-time feedback and training opportunities through hirify.global and WPP
• Inclusive culture focused on positivity and active listening

Hiring process

• Interview process with discussion of accommodations or flexibility needs if required
• Evaluation of client engagement/account management experience and ability to lead integrated, multi-channel work