Senior Analyst, Supply Chain

TL;DR

Senior Analyst, Supply Chain (Supply Chain): Optimizing global supply chain operations for eReader products and accessories across procurement, order fulfillment, and reverse logistics with an accent on vendor/ODM coordination, demand and supply analysis, and month-end discrepancy resolution. Focus on building supply chain models in Excel, tracking NRE costs, and driving continuous process improvements to prevent stock issues and ensure accurate return order status.

Location: Toronto, Canada

Salary: CAD 77,837.00–122,548.53 annually

Company

hirify.global is a global e-reading and digital content company within the Rakuten group.

What you will do

• Own day-to-day communication with ODM partners and coordinate multiple vendors to align delivery schedules.
• Run monthly planning and place purchase orders (POs), ensuring adherence to timelines and specifications.
• Analyze demand forecasts, ODM capacity, supply plans, inventory, and sales data to identify risks, imbalances, and proactive solutions.
• Manage order fulfillment and logistics, including returns processing, validation with 3PL facilities, and ensuring return order statuses are accurate.
• Track NRE costs per project and provide trend analysis and summaries for senior management.
• Drive continuous improvement by identifying process optimization opportunities and maintaining process documentation.

Requirements

• 3–5 years of progressive supply chain experience in tech/consumer electronics (e.g., eReader/mobile/IoT) or CPG.
• Mandatory experience with enterprise ERP systems (e.g., SAP, Oracle, NetSuite).
• Experience across end-to-end supply chain functions: demand planning, procurement, order fulfillment, and reverse logistics (preferably global).
• Advanced Microsoft Excel skills (pivot tables, VLOOKUP, data modeling) for reporting and supply chain models.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
• Post-secondary education in Business and/or Supply Chain Management.

Culture & Benefits

• Flexible hours and a hybrid remote working environment.
• Full benefits starting from the first day, plus subsidized in-office lunches.
• Paid volunteer days, unlimited sick days, and 3% RRSP matching.
• Flexible health spending account and training/talent development budget.
• Free Kobo device and free weekly e-book or audiobook; maternity/paternity leave top up.