Account Manager (Italian)

TL;DR

Account Manager (Italian): Driving the success of top-performing sellers through onboarding, performance optimization, and strategic account growth with an accent on profitability and customer satisfaction. Focus on managing elite seller relationships, identifying cross-selling opportunities, and leveraging CRM tools to maximize sales potential.

Location: Must be based in Warsaw, Poland (Hybrid: 3 days in office, 2 days remote).

Company

hirify.global provides e-commerce solutions that help sellers expand their business internationally.

What you will do

• Advise and support top-performing sellers throughout their entire journey.
• Optimize performance for tier-one sellers to unlock full sales potential.
• Convert free trial users into paid packages by demonstrating product value.
• Identify and execute cross-selling opportunities to increase customer profitability.
• Maintain accurate records and interactions within Salesforce CRM.
• Represent the company at professional events and contribute to new feature rollouts.

Requirements

• Italian: Native or near-native proficiency required.
• English: C1 proficiency required.
• Strong communication and client engagement skills.
• Experience in sales or e-commerce is highly advantageous.
• Ability to work from the Warsaw office 3 days per week.
• Skilled in negotiation or a strong desire to develop this capability.

Nice to have

• Experience in Sales roles.
• Experience in the e-commerce industry.
• Proficiency in additional languages.

Culture & Benefits

• Private medical health insurance for you and your family.
• Multisport cards for well-being.
• Flexible start times between 8:00 AM and 10:00 AM.
• Casual dress code and a #workhard #playharder team culture.
• Anniversary program with extra paid days off.