Account Manager (Ecommerce)

Location: Must be based in Kraków or the surrounding area, Poland

Company

hirify.global is a technology and delivery platform helping customers order food and other products from local businesses across more than 500 cities in 30 countries.

What you will do

• Manage restaurant partnerships and provide service focused on partner growth.
• Support partners in using marketing and growth solutions to improve their performance on the platform.
• Plan and execute campaigns with restaurant partners and the marketing team.
• Prepare monthly and quarterly business reviews, share performance insights, and build joint growth plans.
• Analyse operational and commercial metrics to identify trends, address challenges, and improve customer experience.
• Lead discussions and negotiations around campaigns, marketing investments, new tools, and operational best practices.

Requirements

• Experience in account management, partnership management, or a similar partner-facing role.
• Fluency in Polish and English.
• Commercial awareness and comfort working in sales-driven environments.
• Strong analytical, relationship-building, organisational, and communication skills.
• Experience with performance metrics and a proactive, collaborative, hands-on approach.
• Must be based in Kraków or the surrounding area.

Nice to have

• Experience with marketing solutions or growth initiatives.
• Familiarity with Looker or Power BI.
• Experience with CRM systems.
• Passion for food and developing local restaurants.

Culture & Benefits

• Entrepreneurial, hands-on, and supportive working environment.
• Opportunity to contribute to an inclusive community and diverse teams.
• Compensation includes base salary and variable pay linked to performance targets.
• The role is not eligible for an equity or RSU grant.