(Senior) Manager Collections (m/f/d)

Location: Remote in Poland; a flexible model also allows on-site collaboration at the Warsaw office.

Salary: PLN 15,000–19,000 gross per month under an employment contract (UoP).

Company

hirify.global builds management platforms, payment solutions, and member-facing applications for fitness and wellness businesses worldwide.

What you will do

• Own complex collections cases and high-priority client relationships end-to-end.
• Decide on write-offs and credit notes while monitoring receivables and aging balances.
• Investigate and resolve payment delays and disputes with Finance, Sales, Account Management, and Operations.
• Analyze aging reports and payment patterns to reduce DSO and manage high-risk accounts.
• Improve collection tools and dunning processes and deliver accurate cash collection forecasts.
• Maintain clear records and coordinate cross-functional disputes and key client relationships.

Requirements

• 4–8 years of experience in Collections, Accounts Receivable, or Finance operations.
• Fluent German, English, and Polish.
• Strong understanding of dunning processes, financial risk assessment, and dispute management.
• Hands-on experience with collection tools and ERP systems.
• Strong negotiation skills and experience managing stakeholders at all levels.

Culture & Benefits

• Flexible work model with fully remote work from Poland or optional on-site collaboration in Warsaw.
• Flexible working hours.
• Private medical care and a sports card.
• Access to Udemy Business courses.
• International, diverse, and inclusive working environment with company events.
• Experience in the fitness and SaaS industry.