Credit and Collections Analyst with French

Location: Bucharest, Romania

Company

hirify.global develops cleaning and hygiene technologies, including floor care machines, cleaning tools and utensils, and chemicals for the food and beverage industry.

What you will do

• Collect overdue customer funds through phone calls, emails, and other collection methods.
• Answer inbound customer calls and resolve queries about overdue accounts.
• Identify reconciliation differences and manage customer disputes through timely resolution.
• Review customer accounts and provide invoice copies and statements to support payment.
• Prepare reports and assist with invoice extraction and payment settlement.
• Build positive customer relationships while meeting collection targets.

Requirements

• 2–4 years of experience in collections or related upstream or downstream roles.
• Fluent French and/or Dutch and strong English proficiency.
• Experience with SAP and intermediate Excel skills, including VLOOKUPs and pivot tables.
• Ability to manage overdue payments, disputes, high workloads, and competing priorities.
• Strong communication, organization, attention to detail, and problem-solving skills.
• Ability to learn new systems quickly and maintain a results-oriented approach.

Culture & Benefits

• Meal vouchers worth 30 RON for each working day.
• Life insurance and private medical care.
• Holiday allowance, Christmas and Easter bonuses, and a marriage bonus.
• Extra vacation days, including a birthday day and one additional day for each year of employment.
• Annual bonus and opportunities for professional growth and development.
• Inclusive equal-opportunity workplace.