Senior CRM Automation & MarTech Manager

TL;DR

Senior CRM Automation & MarTech Manager (Marketing Technology): Designing and implementing the technical infrastructure and automation frameworks that power global CRM functions with an accent on data flow architecture, MarTech integrations, and pipeline reliability. Focus on building scalable automation systems, managing complex data reconciliations, and collaborating with engineering teams to eliminate technical debt across the CRM ecosystem.

Location: Hybrid role based in London, UK

Company

hirify.global is a certified B Corp social impact company operating the world's largest marketplace for surplus food, dedicated to fighting food waste through technology and education.

What you will do

• Design and build automation systems for always-on lifecycle journeys and dynamic campaign execution.
• Own the technical integration and reliability of core platforms including Braze, Amplitude, HighTouch, and Redshift.
• Manage data flow architecture to ensure clean, reliable, and timely movement across the marketing stack.
• Build and maintain integrations using APIs and webhooks to connect marketing systems with data sources.
• Define technical standards, integration logic, and documentation for the broader CRM technical team.
• Collaborate with Data and Engineering teams on event schemas and ingestion pipelines.

Requirements

• Significant hands-on experience building CRM automation systems and marketing data infrastructure.
• Strong SQL skills required for data pipeline work and audience queries.
• Deep practical experience with Braze or similar modern customer engagement platforms.
• Hands-on experience with workflow automation tools like Make, n8n, or Zapier.
• Proven ability to work directly with Data and Engineering teams on shared infrastructure.
• Must be based in or able to work from London, UK in a hybrid capacity.

Nice to have

• Experience with CDPs and reverse ETL tools like HighTouch or Census.
• Familiarity with Amplitude as an experimentation platform.
• Knowledge of SFMC AMPScript and Braze Liquid logic.
• Experience in a global or multi-market CRM environment.

Culture & Benefits

• Opportunity to work in a mission-driven, certified B Corp environment.
• Hybrid working model with flexibility to work from home or the office.
• Health insurance and pension plans.
• Extra parental leave and additional days off for significant life events.
• Inclusive culture with active Employee Resource Groups.