Human Resources Coordinator (Employee Relations)

TL;DR

Human Resources Coordinator (Employee Relations): Supporting the full employee life cycle through employee onboarding, HRIS administration, and HR policy/program execution with an accent on employee relations investigations, conflict resolution, and accurate HR records. Focus on delivering core HR services, handling unemployment claims and employment verifications, and coordinating onboarding and site-wide events in a fast-paced environment.

Location: Palo Alto, CA

Salary: $27.00/hour

Company

SpaceX develops technologies to enable human life on Mars.

What you will do

• Support employee relations investigations and conflict resolution for the HR team
• Maintain HRIS for employee life-cycle processes and ensure electronic files are accurate and updated
• Answer employee and manager inquiries with guidance on HR policies, programs, and processes
• Serve as the onboarding point of contact for new hires and support their transition
• Assist with HR reporting, audit requests, and the creation/documentation of HR policies and processes
• Respond to initial unemployment claims and employment verifications; support recruitment with staffing-related activities

Requirements

• Bachelor’s degree
• 6+ months of administrative experience (internship experience qualifies)
• Ability to work onsite in Palo Alto, CA and relocate if not already local to the area
• Ability to work overtime hours and/or weekends when needed
• Willingness to travel to other SpaceX locations (up to 25%)
• Must meet ITAR eligibility requirements (U.S. citizen/national, U.S. lawful permanent resident, refugee, asylee, or eligible to obtain required authorizations)

Nice to have

• 1+ years of intern or professional experience in a human resources role
• Experience using Workday, Greenhouse, and UltiPro
• Basic understanding of labor laws and interest in staying current with HR trends
• Experience in HR operations capacity
• Experience using PowerPoint, Word, Outlook, and Excel

Culture & Benefits

• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan, disability and life insurance
• Paid parental leave, paid vacation (3 weeks) and 10+ paid holidays per year; paid sick leave per company policy
• Long-term incentives including company stock and potential discretionary bonuses; Employee Stock Purchase Plan
• Strict confidentiality expectations for HR matters and documents

Hiring process

• Application and screening based on qualifications and ITAR eligibility
• Interviews to assess HR operations/employee relations experience and communication skills