Accounts Receivable Collection Analyst

TL;DR

Accounts Receivable Collection Analyst: Managing the collection of past-due invoices and evaluating financial situations to establish repayment schedules with an accent on AR turnover optimization and process improvement. Focus on identifying aged items, managing customer relationships, and ensuring accurate financial record-keeping.

Location: Must be based in Charlotte, NC, USA

Company

hirify.global is an employee experience leader providing intuitive, people-first Human Capital Management technology to over 145,000 employers.

What you will do

• Initiate communication with customers via phone or email regarding past-due invoices.
• Evaluate financial situations to establish mutually agreed-upon repayment schedules or settlements.
• Research aged items to identify process issues and provide recommendations to management.
• Identify bankruptcy and business closures for bad debt write-off review.
• Maintain detailed records of all customer interactions, payment arrangements, and account statuses.
• Identify opportunities for policy and process improvements to maximize AR turnover.

Requirements

• 2+ years of experience in accounts receivable collections.
• Understanding of core accounts receivable and accounting principles.
• Proficiency in Microsoft Excel and data entry.
• Strong attention to detail with the ability to analyze information.
• Good communication skills for managing internal and external customer relationships.
• Ability to work with minimal supervision and under general direction.

Culture & Benefits

• Recognized as a top place to work in the USA with high employee engagement.
• Comprehensive employee total rewards offerings.
• Opportunity to work for a leading HCM technology provider with 40 years of industry experience.
• Supportive environment focused on employee experience and professional growth.