Insurance Specialist

TL;DR

Insurance Specialist: Leading the servicing, processing, and sales support for insurance products within the region with an accent on policy administration, claim management, and customer relationship maintenance. Focus on collaborating with Insurance Officers to identify customer needs, manage complex policy agreements, and provide high-quality support to agricultural producers.

Location: Must be based in Yankton, SD, US

Salary: $53,520–$86,790

Company

A financial cooperative providing credit, crop insurance, and financial services to farmers, ranchers, and agribusinesses across rural America.

What you will do

• Handle complex insurance policies and manage post-commitment policy administration.
• Provide direct and indirect customer support through face-to-face, phone, and electronic communication.
• Collaborate with Insurance Officers to prepare quotes, update CRM systems, and process documentation.
• Manage claim processes, reporting forms, and accounting tasks related to insurance products.
• Identify cross-selling opportunities for core products to meet customer needs.
• Mentor and train other team members while serving as a cross-regional resource.

Requirements

• Must be based in Yankton, SD or surrounding area
• Bachelor's degree in Ag Business, Finance, Business, or equivalent work experience.
• 2+ years of related experience in insurance and/or agriculture.
• Proficiency in insurance processing, data management, and customer portfolio handling.
• Ability to manage multiple AIP systems and written agreements.
• Strong communication skills for maintaining professional customer relationships.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company contributions.
• Generous paid time off including vacation, sick leave, and parental leave.
• Access to Employee Assistance Program (EAP) and wellness programs.
• Tuition assistance for professional development.
• Short-term incentive pay opportunities.