Senior System Administrator

TL;DR

Senior System Administrator (IT): Managing and maintaining regional IT infrastructure and hotel technology systems with an accent on network stability, hardware deployment, and disaster recovery. Focus on resolving help desk tickets, ensuring PCI compliance, and supporting 24/7 regional operations.

Location: Must be based in Toronto, Canada

Salary: $65,000 - $80,000 CAD

Company

A historic luxury hotel brand operating globally, known for excellence and timeless elegance.

What you will do

• Resolve regional help desk tickets and ensure adherence to service level agreements.
• Manage IT systems disaster recovery and maintain daily backup logs.
• Deploy and maintain employee workstation hardware and hotel Wi-Fi equipment.
• Monitor anti-virus logs and resolve security issues using enterprise consoles.
• Maintain equipment and software inventory while ensuring PCI compliance.
• Participate in 24/7 after-hours on-call support for the regional team.

Requirements

• Must be based in Toronto, Canada
• University degree or equivalent professional experience.
• Minimum 3 years of experience in system administration and networking.
• A+ Certification and Microsoft Certified System Engineer (or equivalent).
• Cisco certification or equivalent networking experience.
• Strong verbal and written communication skills.

Nice to have

• Previous experience in hotel operations.
• Prior supervisory and training experience.

Culture & Benefits

• Free healthy meals provided during every shift.
• Travel discounts at hirify.global hotels worldwide.
• Free dry-cleaning for work attire.
• Access to custom learning and development programs.
• Opportunities to join Health & Wellness, Sustainability, and DEI committees.

Hiring process

• Mandatory completion of an AssessFirst profile and questionnaire to assess role and culture compatibility.
• Use of AI screening tools to assist the hiring team, with final decisions made by humans.