Assistant Manager Entertainment Streets (Theme Park)

TL;DR

Assistant Manager Entertainment Streets (Theme Park): Overseeing daily front and back of house operations for entertainment venues with an accent on budget management, staff leadership, and guest experience standards. Focus on resolving operational challenges, ensuring compliance with union agreements, and driving team member and guest satisfaction.

Location: Must be based in Universal City, California

Salary: $70,000 - $80,000 yearly

Company

hirify.global is a leading global media and entertainment company operating film studios, television networks, and theme parks.

What you will do

• Oversee daily operations of show venues, including managing staff, processes, and technical support.
• Manage labor and non-labor budgets, including variance reporting and capital expenditure planning.
• Lead and develop supervisors and hourly employees through coaching, performance evaluations, and training.
• Ensure compliance with collective bargaining agreements and company safety policies.
• Collaborate with production and park operating departments to support special events and operational needs.
• Drive initiatives to improve guest satisfaction (GSAT) and team member satisfaction (TSAT).

Requirements

• High school education required.
• Minimum 3 years of operations management experience in entertainment, theme park, or hospitality.
• Must be available to work on weekends, holidays, and nights as required.
• Ability to work outdoors in varying weather conditions and travel to multiple venues.
• Strong interpersonal, analytical, and communication skills.
• Proficiency in MS Excel, Word, and PowerPoint.

Nice to have

• Two to four-year college degree.
• Experience managing in a union environment.
• Thorough knowledge of theme park operations.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid leave and tuition reimbursement.
• Access to employee discounts and perks.
• Inclusive culture focused on community and professional development.