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Member Experience Director (Hospitality)

55 000 - 60 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
director
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Member Experience Director (Hospitality): Developing and implementing member programs and events with an accent on youth programming and recreational activities. Focus on designing innovative educational activities, managing department budgets, and leading a team of youth staff.

Location: Must be based in or be able to work onsite in Huntingdon Valley, PA

Salary: $55,000 - $60,000 annually

Company

hirify.global manages high-end golf clubs, including the Phimont Country Club.

What you will do

  • Create, implement, and promote diverse educational and recreational programs for members of all age groups.
  • Lead the development of innovative activities that align with the Club's mission.
  • Hire, train, and supervise a team of youth staff, providing mentorship and guidance.
  • Develop and monitor the lifestyle department budget to ensure cost-effectiveness and quality.
  • Collaborate with Food & Beverage, Golf, Tennis, and Aquatics departments to integrate services into programming.
  • Evaluate program effectiveness through member feedback and performance metrics.

Requirements

  • Bachelor's Degree in education, event management, or recreation preferred.
  • Minimum of two years of experience in childcare and event management.
  • Must possess CPR and First Aid certification.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and Outlook.
  • Ability to work in an indoor/outdoor setting with a varying schedule including evenings and holidays.
  • Strong communication skills and the ability to interact with diverse backgrounds.

Culture & Benefits

  • Opportunity to lead a lifestyle department in a luxury country club environment.
  • Fast-paced work environment with a focus on member satisfaction and community building.
  • Hands-on leadership role with direct impact on the member experience.

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