Member Experience Director (Hospitality)

TL;DR

Member Experience Director (Hospitality): Developing and implementing member programs and events with an accent on youth programming and recreational activities. Focus on designing innovative educational activities, managing department budgets, and leading a team of youth staff.

Location: Must be based in or be able to work onsite in Huntingdon Valley, PA

Salary: $55,000 - $60,000 annually

Company

hirify.global manages high-end golf clubs, including the Phimont Country Club.

What you will do

• Create, implement, and promote diverse educational and recreational programs for members of all age groups.
• Lead the development of innovative activities that align with the Club's mission.
• Hire, train, and supervise a team of youth staff, providing mentorship and guidance.
• Develop and monitor the lifestyle department budget to ensure cost-effectiveness and quality.
• Collaborate with Food & Beverage, Golf, Tennis, and Aquatics departments to integrate services into programming.
• Evaluate program effectiveness through member feedback and performance metrics.

Requirements

• Bachelor's Degree in education, event management, or recreation preferred.
• Minimum of two years of experience in childcare and event management.
• Must possess CPR and First Aid certification.
• Proficiency in MS Office (Word, Excel, PowerPoint) and Outlook.
• Ability to work in an indoor/outdoor setting with a varying schedule including evenings and holidays.
• Strong communication skills and the ability to interact with diverse backgrounds.

Culture & Benefits

• Opportunity to lead a lifestyle department in a luxury country club environment.
• Fast-paced work environment with a focus on member satisfaction and community building.
• Hands-on leadership role with direct impact on the member experience.