Executive IT Support Engineer

TL;DR

Executive IT Support Engineer (IT Support): Providing high-touch, white-glove technical support to C-suite executives and senior leadership to ensure seamless operations. Focus on managing executive technology environments, coordinating high-visibility corporate events, and resolving complex hardware/software issues.

Location: Full time in office position based in Warren, NJ

Salary: $80,000 - $100,000 annually

Company

hirify.global is a global leader in risk management with a rich 50+ year heritage of enabling businesses and economies to thrive.

What you will do

• Deliver white-glove IT support to executives both onsite and remotely across Windows, macOS, and iOS platforms.
• Manage and troubleshoot collaboration tools including Microsoft Teams, Zoom, Webex, and Microsoft 365.
• Ensure flawless technology execution for board meetings and high-priority corporate events, including AV and conferencing setup.
• Coordinate executive onboarding and offboarding, including device provisioning and access management.
• Partner with infrastructure and security teams to resolve escalated technical issues quickly.
• Proactively identify technology risks to prevent disruptions for senior leadership.

Requirements

• 5+ years of experience in executive, VIP, or high-touch desktop support.
• Proven track record of supporting C-level leadership in high-visibility environments.
• Technical expertise in M365, Windows, macOS, iOS, and MDM solutions.
• Strong troubleshooting skills across hardware, software, AV, and connectivity.
• Ability to manage time-sensitive issues with precision and composure.
• Professional presence and exceptional organizational skills.

Nice to have

• Experience supporting large-scale board meetings or corporate events.
• Deep knowledge of AV systems and hybrid meeting environments.
• Experience with ITSM/ticketing systems.
• Familiarity with security best practices for executive support.
• Certifications from Microsoft, Apple, or ITIL.

Culture & Benefits

• Comprehensive health insurance coverage and employee wellness program.
• 401k match and retirement savings plan.
• Paid holidays and paid time off (PTO).
• Life and disability insurance.
• Inclusive corporate culture based on values of talent, humility, and collaboration.