Showroom Experience Manager (Client Engagement)

TL;DR

Showroom Experience Manager (Client Engagement): Leading the planning, delivery, and continuous improvement of distinctive client experiences at a regional showroom with an accent on hospitality, brand stewardship, and operational excellence. Focus on managing complex client engagements, coordinating cross-functional teams, and ensuring seamless execution of onsite and virtual events.

Location: Must be based in Dallas, TX

Company

hirify.global is a global leader in design, redefining modern for the 21st century through sustainable and equitable practices.

What you will do

• Lead day-to-day planning and execution of onsite and virtual client engagements.
• Curate agendas, storytelling, and immersive elements tailored to business objectives.
• Oversee showroom hosting, hospitality logistics, and meeting room utilization.
• Manage showroom-level operations and coordinate on-site contract support resources.
• Partner with Sales and cross-functional teams to ensure seamless end-to-end client experiences.
• Monitor engagement insights and feedback to drive continuous improvement in hospitality standards.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Hospitality, or Design.
• 3–5+ years of experience in client experience, hospitality, or event strategy.
• Proven ability to manage complex, high-visibility engagements across multiple stakeholders.
• Strong organizational skills with the ability to work under pressure and manage last-minute changes.
• Must be able to work a flexible schedule, including evenings for events.
• High level of professionalism and ability to influence cross-functional teams.

Culture & Benefits

• Commitment to a sustainable, equitable, and beautiful future.
• Inclusive work environment that values diversity and equal opportunity.
• Opportunity to work with a globally recognized design brand.
• Support for professional growth and cross-functional collaboration.