Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing the full commercial lifecycle and strategic growth for complex financial institutions using AI-driven compliance and surveillance platforms with an accent on regulatory risk, control maturity, and executive relationship management. Focus on driving renewals, identifying expansion opportunities, and ensuring delivery health across a portfolio of global banks and asset managers.

Location: Must be based in Virginia, USA

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to manage risk, compliance, and business growth for global organizations.

What you will do

• Own the full commercial relationship, including renewals, expansion, and retention strategy for a portfolio of regulated financial institutions.
• Lead executive business reviews to discuss compliance posture, regulatory risk, and platform value.
• Independently assess account health and risk, developing intervention plans to ensure client satisfaction.
• Collaborate with Account Executives to drive inbound expansion deals and lead commercial negotiations.
• Manage complex escalations and serve as the primary point of contact for client-facing narratives regarding delivery issues.

Requirements

• Must be based in Virginia, USA
• Deep knowledge of enterprise compliance technology, including communications and trade surveillance.
• Experience managing multi-stakeholder relationships within regulated financial institutions.
• Proven track record in commercial lifecycle management for enterprise SaaS, including renewals and churn forecasting.
• Ability to navigate complex organizational structures and manage executive-level strategic relationships.
• Strong operational accountability for escalation management and resolution.

Culture & Benefits

• Global mission with a passionate community of innovators.
• Highly competitive compensation package.
• Fully covered health insurance for employees and their families.
• Generous time-off policy and flexible work schedule.
• High-impact environment with significant learning potential.

Hiring process

• Initial exploration of salary, location, and core experience.
• Deep dive into technical and behavioral competencies.
• Practical work task simulation followed by a presentation to colleagues and managers.
• Final interviews with senior leadership.