Senior Sales Engineer (Observability)

TL;DR

Senior Sales Engineer (Observability): Driving technical closure of sales opportunities for a high-growth SaaS observability platform with an accent on technical discovery and value demonstration. Focus on managing Proof of Concepts (POCs), aligning technical solutions with customer needs, and collaborating with product teams to refine platform capabilities.

Location: Based in the UK; additional options in Germany (Remote, Munich, Berlin), France (Remote, Paris), and the Netherlands (Amsterdam)

Company

Snowflake is a cloud-based data platform powering the agentic enterprise via its AI Data Cloud and the integrated Observe observability platform.

What you will do

• Conduct in-depth technical discovery sessions and deliver tailored product demonstrations to prospective customers.
• Design, scope, and manage technical evaluations and Proof of Concepts (POCs) to demonstrate platform value.
• Partner with Account Executives to develop and execute technical sales strategies throughout the sales cycle.
• Act as the voice of the customer, providing feedback to Product Management and Engineering teams.
• Develop technical sales collateral and provide training to the broader sales organization.

Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
• Deep practical experience with observability concepts (metrics, logging, tracing) and tools such as Prometheus, OpenTelemetry, Grafana, and ELK Stack.
• Proficiency with cloud-native technologies including Kubernetes, Docker, and Microservices, across AWS, Azure, or GCP.
• Strong communication skills to articulate complex technical concepts to diverse audiences.

Nice to have

• Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
• Previous experience in a high-growth Observability or Application Performance Monitoring (APM) company.