Principal Sales Engineer (Observability)

TL;DR

Principal Sales Engineer (Observability): Driving technical closure of sales opportunities for the Observe platform with an accent on observability concepts and cloud-native technologies. Focus on managing Proof of Concepts (POCs), delivering tailored product demonstrations, and collaborating with product teams to refine AI-powered observability capabilities.

Location: Must be based in the UK, Germany, France, or the Netherlands (Remote options available in DE, FR, NL; Office in London, Paris, Amsterdam)

Company

A global leader in AI Data Cloud powering the era of the agentic enterprise through high-growth SaaS observability solutions.

What you will do

• Lead in-depth technical discovery sessions to identify customer environments, challenges, and observability requirements.
• Deliver compelling product demonstrations and technical presentations tailored to prospect needs.
• Design, scope, and manage technical Proof of Concepts (POCs) and document value-driven results.
• Partner with Account Executives to develop and execute technical sales strategies throughout the sales cycle.
• Act as the voice of the customer by providing feedback to Product Management and Engineering teams.
• Develop technical sales collateral and deliver training to the broader Sales organization.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 10+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
• Deep technical expertise in observability (metrics, logging, tracing) and tools such as Prometheus, OpenTelemetry, Grafana, or ELK Stack.
• Proficiency with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
• Strong communication skills for articulating complex technical concepts to both technical and non-technical audiences.

Nice to have

• Experience selling specifically to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
• Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

Culture & Benefits

• AI-native work environment treating AI as a high-trust collaborator to accelerate impact.
• Experimental mindset focusing on rapid testing of emerging capabilities to simplify results.
• Dynamic, low-ego culture that values innovation and challenging ordinary thinking.
• Opportunity to work with the first truly unified platform for telemetry and business data.