Product Manager II (SaaS)

TL;DR

Product Manager II (SaaS): Driving the improvement of IT management and cybersecurity software products with an accent on customer workflows, usability, and data-driven prioritization. Focus on managing the full product lifecycle from discovery through release, collaborating with cross-functional teams to deliver high-quality features.

Location: Must be based in the United States

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software for MSPs and internal IT organizations worldwide.

What you will do

• Own product areas from discovery through requirements definition, launch, and ongoing improvement.
• Translate customer feedback, usage data, and support trends into clear product requirements and prioritized backlog items.
• Write detailed user stories, acceptance criteria, and release notes for engineering and QA teams.
• Partner with engineering and QA to ensure high-quality feature delivery and attention to detail.
• Collaborate with design and engineering to improve user experience, workflow clarity, and administrative interfaces.
• Work with product marketing, sales, and support to prepare internal enablement and customer-facing launch materials.

Requirements

• Must be based in the United States
• 3+ years of experience in product management, product owner, or related SaaS roles.
• 3+ years of experience working with agile engineering teams, including backlog management and sprint planning.
• 3+ years of experience translating customer feedback and business needs into prioritized product requirements.
• 3+ years of experience working cross-functionally with engineering, QA, UX, and go-to-market teams.
• Strong ability to manage multiple priorities and drive customer-facing improvements.

Nice to have

• Experience contributing to shipped customer-facing software features.
• Ability to identify usability issues and workflow friction.
• Experience creating low-fidelity wireframes to clarify requirements.
• Demonstrated ability to balance customer needs with technical feasibility and release timelines.

Culture & Benefits

• High-growth, high-performance organization focused on innovation and results.
• Culture centered around accountability and continuous improvement.
• Opportunity to work on a global platform managing over 15 million endpoints.
• Commitment to equal employment opportunity and inclusive workplace practices.