Sales Account Manager (Ecommerce)

Location: Remote in Ohio, USA, with travel to client sites and onsite services

Salary: $58,000–$72,500 annually, plus commission based on sales

Company

hirify.global operates a B2B e-commerce marketplace for surplus assets, serving corporate and government sellers through the GovDeals auction platform.

What you will do

• Manage an assigned portfolio of government and public-sector clients, providing strategic guidance, support, and retention-focused account management.
• Train and onboard clients remotely and onsite, helping them use the GovDeals auction marketplace effectively.
• Increase client utilization and auction performance through proactive outreach, consultative recommendations, and account re-engagement.
• Collaborate with business development and client service leaders on acquisition, account protection, and relationship growth.
• Provide field support by cataloging assets, collecting descriptions, photographing items, and reviewing auction listings for quality and compliance.
• Represent GovDeals at conferences, trade shows, industry events, and prospective-client presentations.

Requirements

• At least 1 year of experience in account management, customer success, client services, or a related client-facing role.
• Experience with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred.
• Strong relationship management, communication, presentation, training, and consultative sales skills.
• Experience managing a book of business, identifying growth opportunities, increasing utilization, and re-engaging inactive accounts.
• Comfort with web-based platforms, online marketplaces, CRM systems, and standard business software.
• Valid driver's license, clean driving record, reliable internet and cellular service, and availability for approximately 60% travel are required.

Nice to have

• Associate’s degree or coursework in business, public administration, sales, or customer service.
• Previous frequent-travel, onsite client engagement, or field-support experience.

Culture & Benefits

• Remote home-office work combined with onsite client services and extensive travel, including possible overnight stays.
• Medical, dental, vision, prescription drug coverage, and FSAs.
• 401(k) plan, paid time off, holidays, and paid parental leave.
• Life and disability insurance and an Employee Assistance Program.
• Professional development and tuition assistance.