Claims Handler (Legal)

TL;DR

Claims Handler (Legal): Managing a caseload of Public Liability and Property Damage claims with an accent on end-to-end case resolution up to a reserve value of £10,000. Focus on maintaining accurate data, ensuring compliance with client SLAs, and delivering high-quality service standards within a hybrid work environment.

Location: Must be based in Leeds (Hybrid)

Company

hirify.global is a leading provider of legal and claims solutions to the insurance sector, managing over £1bn in claims annually through a combination of legal expertise and innovative technology.

What you will do

• Proactively manage a caseload of Public Liability and Property Damage claims from inception to settlement.
• Maintain accurate and up-to-date records on the internal case management system.
• Ensure all work complies with specific client Service Level Agreements (SLAs).
• Maintain high standards of service quality and productivity.
• Collaborate with the team and undertake additional tasks as directed by the Team Leader.

Requirements

• Must be based in or able to commute to the Leeds office.
• Minimum of 6 months relevant experience or a law degree/equivalent qualification.
• Strong communication and negotiation skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage a volume workload independently and as part of a team.

Culture & Benefits

• 25 days annual leave plus the option to buy or sell 3 days.
• Simply Health Care Cash Plan and WeCare 24/7 virtual wellbeing support.
• Pension scheme with 5% employee and 3% employer contribution.
• Cycle to Work, Tech Scheme, and Season Ticket Loan programs.
• Access to various retail discounts and discounted tickets for Merlin Attractions.

Hiring process

• Initial phone call followed by a formal interview.