Internal Sales Account Executive — French Speaking

TL;DR

Internal Sales Account Executive — French Speaking: Supporting commercial activity in the French-speaking market by managing inbound enquiries, quotations, renewals, upgrades, and cross-sell opportunities with an accent on CRM accuracy, sales administration, and coordinating across internal teams. Focus on delivering timely, professional customer commercial support while tracking renewal dates, quote status, and outstanding actions to drive retention and revenue growth.

Location: Lisbon, Portugal — Hybrid

Company

hirify.global provides end-to-end software solutions connecting professional designers, retailers, and manufacturers with product content.

What you will do

• Manage and respond to inbound customer enquiries from the French-speaking market.
• Support existing B2B customers with commercial questions, product information, quotations, renewals, upgrades, and additional licence requests.
• Prepare and follow up on quotations, proposals, renewal offers, and commercial documentation.
• Identify retention, upgrade, add-on, and cross-sell opportunities based on customer needs.
• Maintain accurate CRM data (customer/account/contact/opportunity/activity) and track renewal dates, quote status, and outstanding commercial actions.
• Coordinate with Customer Success, Support, Finance, and Operations to resolve requests and ensure a smooth customer experience.

Requirements

• Previous experience in internal sales/inside sales support, account support, sales administration, customer success, renewals, or commercial customer service.
• Experience working with existing B2B customers.
• Ability to manage quotations, follow-ups, renewals, customer enquiries, and commercial requests accurately.
• Strong verbal and written customer communication skills.
• Fluency in French is required.
• Fluency in English is required.

Nice to have

• Experience supporting renewals, licence management, upgrades, or subscription-based customers.
• Familiarity with CRM systems such as Salesforce.
• Experience in software/SaaS or technology solutions, including design or business software.
• Portuguese.

Culture & Benefits

• Hybrid work model based in Lisbon.
• Structured, customer-focused internal sales environment with cross-department coordination.
• Flexible and autonomous working style supported by teammates and leaders.
• Emphasis on ownership, problem-solving, openness, trust, and respect.

Hiring process

• Interviews to assess commercial communication, CRM/sales administration experience, and fit for internal customer support.
• Evaluation of ability to manage renewals/quotations and coordinate across Sales, Customer Success, Support, Finance, and Operations.