Deal Operations Manager (SaaS)

TL;DR

Deal Operations Manager (SaaS): Orchestrating the end-to-end commercial lifecycle for enterprise deals with an accent on RFP management, contract governance, and cross-functional collaboration. Focus on building scalable processes, optimizing CRM/CLM workflows, and leveraging AI-native tooling to accelerate revenue velocity.

Location: Must be based in the United States (or Porto, Portugal). Applicants must have a legal right to work in the United States; no visa sponsorship provided.

Company

hirify.global is a digital musculoskeletal care provider transforming how physical therapy is delivered through technology.

What you will do

• Own the end-to-end RFP, RFI, and proposal response process, coordinating inputs from Sales, Legal, and Finance.
• Manage the full contract workflow from first draft to countersignature, ensuring compliance and accuracy.
• Enforce CRM data quality and governance in Salesforce to maintain accurate deal tracking and reporting.
• Negotiate commercial terms directly with enterprise customers within approved parameters.
• Drive continuous improvement of deal processes and build scalable infrastructure for a growing team.
• Partner with internal teams to implement AI-native tooling to reduce manual effort in commercial operations.

Requirements

• 3–5 years of experience in a deal desk, commercial contracting, or sales operations role within a B2B SaaS environment.
• Must have legal right to work in the United States; no sponsorship available.
• Proven track record of managing end-to-end contract workflows and RFP/RFI responses.
• Experience negotiating commercial terms (payment terms, SLAs, liability) with enterprise customers.
• Proficiency with CRM (Salesforce preferred) and CLM tools (Ironclad, Spotdraft).
• Strong ability to enforce process discipline across cross-functional teams.

Culture & Benefits

• Full-time employment with comprehensive benefits for those working 25+ hours per week.
• Opportunity to work in a high-impact, fast-paced environment with real authority over deal processes.
• Focus on building scalable, AI-driven commercial infrastructure.
• Collaborative culture partnering closely with Sales, Legal, Finance, and Security teams.