Planner/Admin

TL;DR

Planner/Admin (Infrastructure): Managing project planning, administrative tasks, and customer liaison to ensure timely delivery of utility and social infrastructure projects with an accent on data accuracy and workflow coordination. Focus on maintaining the Total Mobile system, scheduling surveys, and facilitating communication between site managers, clients, and residents.

Location: Must be based in Loughton, United Kingdom

Company

hirify.global is a dynamic business delivering critical utility and social infrastructure projects across the UK.

What you will do

• Log new jobs and maintain accurate data within the Total Mobile system.
• Coordinate with residents to arrange validation and post-inspection surveys.
• Allocate job codes to site managers and monitor workflow progress.
• Manage client queries regarding property access and provide administrative support to the disrepairs team.
• Generate resident correspondence and monitor shared inboxes for urgent actions.
• Raise purchase orders and attend client meetings as required.

Requirements

• Must be based in or able to commute to Loughton, UK
• Relevant administrative qualification or proven experience in a similar role.
• Strong experience working in a fast-paced, customer-facing environment.
• Proficiency in Microsoft Office applications including Outlook, Excel, and Word.
• Ability to demonstrate an awareness and understanding of equality issues.

Culture & Benefits

• Opportunity to join a rapidly expanding business in the infrastructure sector.
• Focus on delivering sustainable and innovative solutions for UK network owners.
• Permanent, full-time position with a stable team environment.