Account Manager - SMB (SaaS)

TL;DR

Account Manager - SMB (SaaS): Managing existing customer accounts to drive growth through upselling and cross-selling with an accent on quota attainment and pipeline management. Focus on analyzing customer data for expansion opportunities and collaborating with cross-functional teams to enhance product value.

Location: Remote (Must be based in the United States)

Salary: $140,000 - $160,000 OTE

Company

A leading SaaS platform for managing deskless teams, empowering over 80,000 businesses worldwide.

What you will do

• Identify and execute upselling and cross-selling opportunities with existing customers.
• Own the full sales cycle, managing the account pipeline to achieve monthly quotas.
• Analyze customer data to pinpoint expansion opportunities.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Act as a product expert and influence product development based on customer needs.
• Manage multiple tasks and projects in a fast-paced, high-pressure environment.

Requirements

• 1-2 years of experience as an Account Manager or Account Executive at a SaaS company
• Strong record of closing deals and over-achieving monthly quotas.
• Excellent customer relationship skills and ability to interact with all organizational levels.
• Ability to be highly independent and a fast learner.
• Working remotely from 9:00 AM to 6 PM Monday-Friday

Culture & Benefits

• Medical coverage and insurance plan.
• 401K retirement plan.
• Paid time off for vacation and sick days.
• Commitment to long-term employee investment through nurturing and training.
• Encouraging and supportive environment with weekly happy hours and holiday parties.