Staff Product Manager (Salesforce)

TL;DR

Staff Product Manager (Salesforce): Shaping customer lead capture, routing, and conversion across a complex multi-brand and dealer ecosystem built on Salesforce with an accent on CRM platform evolution and enterprise transformation. Focus on defining product strategy, optimizing lead management features, and driving measurable business outcomes at scale.

Location: Must be based in the United States

Salary: $134,700 – $245,000

Company

A large-scale enterprise operating a multi-brand dealer ecosystem with a strong focus on innovation and digital transformation.

What you will do

• Define and own the product vision, roadmap, and OKRs for Salesforce-based lead management capabilities.
• Lead the end-to-end development of features for lead ingestion, routing, tracking, and conversion optimization.
• Partner with engineering, UX, marketing, analytics, and dealer operations to deliver scalable platform enhancements.
• Utilize qualitative and quantitative data-driven insights to refine product strategy and influence technical decisions.
• Establish and track KPIs to monitor product success, adoption, and overall business impact.
• Manage backlog prioritization using Agile methodologies and Atlassian tools like Jira and Confluence.

Requirements

• Must be based in the United States.
• 5+ years of Product Management experience or 7+ years in CRM architecture, consulting, or development.
• Salesforce Certified Administrator (SCA) certification required.
• Strong experience with Salesforce CRM systems, preferably in multi-entity or multi-dealer environments.
• Proven ability to manage the end-to-end product lifecycle and define product strategy.
• Experience working in Agile environments using Jira or Jira Align.

Nice to have

• MBA or advanced degree.
• Salesforce Sales Cloud and Marketing Cloud certifications.
• Deep expertise in CRM data models and integration architecture.

Culture & Benefits

• Comprehensive healthcare coverage including medical, dental, and vision.
• Retirement savings plan (401k) and financial wellbeing programs.
• Paid vacation, holidays, and additional wellbeing leave.
• Tuition assistance and continuous learning programs.
• Employee vehicle programs and product experience opportunities.
• Flexible environment within a large-scale enterprise focusing on impact.