Energy Efficiency Program Coordinator (Sustainability)

TL;DR

Energy Efficiency Program Coordinator (Sustainability): Coordinating energy efficiency programs and contractor activities to help customers reduce costs and energy consumption with an accent on data accuracy and customer service. Focus on maintaining program compliance, managing rebate applications, and ensuring seamless delivery of energy initiatives.

Location: Must be located in Pennsylvania

Salary: $40,000–$50,000

Company

Women-led energy transformation firm focused on clean energy solutions, load flexibility, and carbon reduction.

What you will do

• Manage electronic and hard copy filing systems for applications and rebates.
• Perform high-accuracy data entry into various database applications.
• Provide exceptional customer service and handle inquiries in a customer-centric environment.
• Collaborate across departments to service customers effectively.
• Safeguard confidential customer information.

Requirements

• Must be based in Pennsylvania.
• Ability to work 8-hour shifts between 7 am and 6 pm.
• 2+ years of experience in customer service and data entry.
• Proficiency with Microsoft Office (Word, Excel, OneNote, Teams) and CRM systems.
• Strong organizational skills and attention to detail.

Nice to have

• Bachelor's degree.
• 2+ years of experience in energy efficiency, sustainability, or project coordination.
• Experience with utility-sponsored rebate or incentive programs.
• Spanish bilingual skills.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan with employer match.
• Three weeks of annual paid vacation and paid holidays.
• Parental leave and employee assistance program.
• Commuter benefits.