Member Services Advocate (Data Entry)

TL;DR

Member Services Advocate (Data Entry): Processing and managing physical and electronic client documents to ensure accurate account information with an accent on data integrity and system updates. Focus on maintaining high-speed data entry standards and collaborating across departments to support client financial journeys.

Location: Must be based in the United States (Hybrid/Remote)

Salary: $15.50/hour

Company

hirify.global is a leading digital personal finance company providing personalized financial solutions including loans, debt consolidation, and financial tools.

What you will do

• Review and process physical and electronic documents for clients and creditors.
• Perform data entry tasks using company databases and internal systems.
• Update client information and submit customer service requests.
• Collaborate with multiple departments to maintain accurate client records.
• Follow strict protocols to ensure the protection of sensitive client information.

Requirements

• Must be based in the United States.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook) and Adobe.
• Strong attention to detail and ability to maintain high accuracy.
• Ability to multi-task and adapt to a fast-paced environment.
• Previous administrative or customer service experience in an office setting is preferred.

Culture & Benefits

• Hybrid and remote work opportunities available.
• Comprehensive benefits including medical, dental, and vision with HSA/FSA options.
• 401(k) plan with employer match.
• Generous vacation, sick time, and dedicated volunteer days.
• Education assistance program up to $5,250 per year.
• Wellness support including fitness discounts and Employee Assistance Program.