Account Manager, Seller (Fintech)

TL;DR

Account Manager, Seller (Fintech): Managing brand clients on a B2B cannabis platform with an accent on driving marketplace adoption and financial service solutions. Focus on revenue retention, strategic relationship management, and identifying cross-selling/upselling opportunities.

Location: Remote (USA)

Salary: $90,000 - $105,000 USD

Company

hirify.global is the largest unified B2B cannabis platform providing licensed businesses with tools to manage operations, sales, and growth across North America.

What you will do

• Serve as the primary point of contact for a book of business, driving adoption and loyalty across the hirify.global platform.
• Manage revenue retention through strategic relationship management and identify cross-selling and upselling opportunities.
• Collaborate with Account Executives and solution specialists to improve customer efficiency and reduce costs via financial service solutions.
• Analyze data to identify operational gaps for retail clients and provide tailored technical solutions.
• Act as the voice of the customer, sharing feedback with Product, Sales, and Marketing teams to shape future marketplace strategy.
• Maintain accurate customer records and touchpoints within Salesforce CRM.

Requirements

• 3+ years of experience in a consultative account management role within Enterprise software or FinTech SaaS.
• 2+ years of experience demonstrating technical software solutions to both technical and non-technical VIP users.
• Strong understanding of the legalized cannabis industry landscape.
• Proficiency in operational payment cycles and inventory management.
• Willingness to travel up to 25% of the time.
• Eligible for US-based benefits (401k, US health insurance).

Culture & Benefits

• Flexible PTO with no cap.
• Robust stock option plan.
• 5 days of Volunteer Time Off (VTO).
• Competitive compensation and 401k.
• Comprehensive medical, dental, and vision health coverage.
• Commuter benefits through a Flexible Spending Account.