Senior Systems Administrator (MSP)

TL;DR

Senior Systems Administrator (MSP): Managing and optimizing complex client infrastructure, including cloud, server, and network environments with an accent on proactive maintenance, security, and automation. Focus on resolving advanced technical escalations, implementing robust backup/disaster recovery solutions, and delivering superior customer service within a managed service provider framework.

Location: Must be based in the United States (with occasional travel to Minneapolis/St. Paul, MN for in-person meetings).

Company

hirify.global is a managed IT solutions provider dedicated to delivering technology advisory, help desk, and cybersecurity services with a focus on eliminating complexity and fostering workplace joy.

What you will do

• Manage and maintain client computing systems, including servers, SAN/NAS, and cloud infrastructure.
• Configure and troubleshoot complex client networks, including firewalls, VLANs, routing, and VPNs.
• Provide advanced technical support as a rotating escalation point of contact for the help desk.
• Implement and test data resiliency, backup, and disaster recovery solutions.
• Develop and maintain automated scripts to streamline system patching and configuration tasks.
• Collaborate with the solutions architecture team to validate and implement new client technology projects.

Requirements

• 5+ years of experience in cloud, server, network, and end-user technologies.
• Deep knowledge of Azure, Windows Server, VMware, and Microsoft Intune.
• Strong networking expertise including Cisco Meraki, Ubiquiti, Fortinet, or SonicWall.
• Proven experience with BCDR solutions like Datto, Acronis, or Veeam.
• Must be based in the US and capable of maintaining a private, professional remote work environment.
• Excellent verbal and written communication skills for non-technical client interaction.

Nice to have

• Experience with Kaseya MSP tools (Autotask, Datto RMM, IT Glue).
• Relevant certifications such as CCNA, CCNP, CISSP, or Microsoft Azure/Server certifications.

Culture & Benefits

• Employer-sponsored health insurance and paid time off.
• Reimbursement for remote office expenses and workspace setup.
• Annual training and development reimbursements.
• Faith-forward, family-friendly, and team-oriented culture.
• Volunteer time off (16 hours annually).