Enterprise Account Manager (Ecommerce)

TL;DR

Enterprise Account Manager (Ecommerce SaaS): Managing GMV outcomes for large brand partners and maintaining VP-level relationships with an accent on commercial strategy and revenue expansion. Focus on leading renewal negotiations, building strategic growth theses, and coordinating cross-functional teams to drive account success.

Location: Remote within the continental US. Hybrid options available in New York and SF Bay Area.

Salary: $150,000 – $170,000 USD + Equity & Commission

Company

Leading technology platform for branded resale powering circular businesses for over 50 global brands.

What you will do

• Own GMV outcomes and maintain relationships with senior brand stakeholders from Director to VP+ levels.
• Develop and execute renewal and expansion strategies across a portfolio of enterprise brand partners.
• Build strategic growth theses and business cases to pitch upsells and new solutions to brand leadership.
• Act as the single point of accountability, coordinating with Product, Ops, and Marketing to resolve escalations.
• Codify Customer Growth methodology, including operating rhythms and renewal playbooks, to leverage the team.

Requirements

• 6+ years of experience owning revenue outcomes in enterprise account management, customer success, or commercial roles.
• Proven track record of landing and expanding VP+ relationships at enterprise or mid-market brands.
• Experience owning commercial negotiations, including renewals and contract motions.
• Strong commercial acumen with the ability to drive pricing conversations and build growth cases.
• Must be based in the United States; candidates outside the US cannot be accepted.

Nice to have

• Experience in e-commerce, retail, or the resale/recommerce industry.
• Background in a high-growth B2B SaaS or marketplace environment.
• Experience building team methodology, such as playbooks or escalation frameworks.

Culture & Benefits

• Inclusive and transparent company culture.
• Full benefits package including employee and dependent healthcare.
• 401(k) enrollment and equity options.
• Flexible work environment with remote-first options and offices in NY and SF.