Key Account Manager (Fintech)

TL;DR

Key Account Manager (Fintech): Managing a portfolio of strategic merchant accounts to drive revenue and General Merchandise Volume (GMV) with an accent on complex contract negotiation and relationship management. Focus on orchestrating cross-functional teams and optimizing partner performance to increase product adoption.

Location: Remote (Must be based in the US)

Salary: $160,000 - $256,250 OTE per year

Company

Affirm is a fintech company reinventing credit through a transparent "buy now, pay later" model without hidden fees.

What you will do

• Oversee a portfolio of strategic accounts and drive initiatives including complex contract negotiation and pricing to increase revenue and GMV.
• Lead and execute account plans involving financing optimizations, executive engagement, and marketing strategies.
• Analyze partner performance and recommend programs to grow up-funnel awareness and product adoption.
• Orchestrate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute partnership initiatives.
• Manage customer health and collaborate with product management to improve the Affirm offering for merchants.

Requirements

• Bachelor’s degree with 6-10 years of B2B client-facing experience in a high-tech environment.
• Proven experience negotiating and closing large, complex commercial contracts for F100 companies.
• Outstanding executive presence and strong written and verbal communication skills.
• Ability to lead cross-functional projects with high attention to detail.
• Strong analytical abilities to review merchant performance and report impact to stakeholders.
• Visa sponsorship is not available for this position.

Nice to have

• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce.
• Experience using Salesforce and standard BI tools.

Culture & Benefits

• Remote-first work environment with high flexibility.
• 100% subsidized medical coverage, including dental and vision for employees and dependents.
• Generous flexible spending wallets for technology, food, lifestyle, and family forming expenses.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan (ESPP) for buying company shares at a discount.