SAP Service Contract Administrator (ERP)

TL;DR

SAP Service Contract Administrator (ERP): Managing and governing customer contracts, warranties, and service business execution within SAP S/4HANA with an accent on financial accuracy and contractual compliance. Focus on aligning service delivery with system data, managing cost controls, and collaborating across finance and project teams to ensure high-quality service operations.

Location: Grand Rapids, MI, United States

Salary: $82,000–$166,000

Company

hirify.global is a global leader in industrial trucks, supply chain solutions, and warehouse automation.

What you will do

• Establish and maintain service contracts, warranties, and functional locations in SAP S/4HANA.
• Ensure contractual compliance and financial accuracy for service business execution.
• Coordinate intercompany contract requirements with global teams and renewal groups.
• Manage third-party vendor contract alignment and support service order creation.
• Monitor financial controls, including cost settlement, forecasting, and variance analysis.
• Collaborate with Finance, Project Teams, and Customer Support to ensure service readiness.

Requirements

• Bachelor’s degree in Business Administration, Finance, Operations, or equivalent experience.
• 5+ years of experience in contract management, service operations, or warranty administration.
• Demonstrated experience working with ERP systems, preferably SAP S/4HANA.
• Strong knowledge of contract lifecycle and warranty management.
• Financial and cost management acumen with an understanding of revenue recognition models.
• Ability to work onsite in Grand Rapids, MI.

Nice to have

• Familiarity with Service Cloud (C4) or similar CRM/ticketing platforms.
• Exposure to intercompany service delivery models.

Culture & Benefits

• Competitive compensation and benefits package.
• Opportunities for career development within a global organization.
• Commitment to pay transparency and equal employment opportunity.