Consultant (Legal Invoice Review Quality Assurance QA Analyst)

TL;DR

Consultant (Legal Invoice Review Quality Assurance QA Analyst): Perform quality assurance testing for legal bill analysis by peer-reviewing invoice analysts’ work, verifying compliance with legal billing guidelines, and making/justifying invoice line item adjustments with an accent on UTBMS task code accuracy and resolving law-firm appeals through expert-to-expert written communications. Focus on analyzing complex legal invoice context, documenting rationale for adjustments, and supporting mediation and performance metrics for clients.

Location: Hybrid - 8 days a month in the office on Mondays and Thursdays. USA - Minneapolis, MN

Salary: $75,900.00 - $129,950.00 USD

Company

hirify.global provides legal and compliance-related services and solutions.

What you will do

• Drive the LBACOE quality assurance process by reviewing adjusted and non-adjusted invoice lines and verifying compliance with legal billing guidelines.
• Verify UTBMS task codes (Fee, Activity, Expense) applied to invoice line items.
• Independently make additional invoice line item adjustments when needed and document the billing guideline violated and the rationale for the adjusted amount.
• Handle law firm reconsideration/appeals by reviewing appealed entries and communicating in writing to resolve disputed adjustments.
• Support appeals mediation by extracting core legal concepts, analyzing invoice legal context against client billing guidelines, and producing written summaries for review and resolution conferences.
• Provide guidance to business unit partners on issues or opportunities within the LBA process and support internal performance metric documentation.

Requirements

• Bachelor’s degree required; Juris Doctor (JD) from an ABA-accredited law school required.
• 0–2 years of experience in a legal services or legal invoice auditing environment.
• Prior experience communicating directly with law firms in a legal billing context and handling conflicts with law firms in writing and telephonically.
• Firm grasp of the Federal and/or State Rules of Civil Procedure.
• Strong English command (grammar, syntax, style, punctuation, capitalization) plus excellent spelling and proofreading.
• Ability to travel domestically in the US independently.

Culture & Benefits

• Hybrid schedule: 8 days per month in the office on Mondays and Thursdays.
• Eligible for bonus.
• Medical, dental, and vision plans; 401(k); FSA/HSA; commuter benefits.
• Tuition assistance plan; vacation and sick time; paid parental leave.
• Ability to obtain a Citi Corporate Credit Card to cover company expenses for travel.

Hiring process

• Interviews without AI tools or external prompts; in-person interviews may be required.
• Applicants may be required to appear onsite at a hirify.global office as part of the recruitment process.