Supervisor, Learning and Adoption (Dental Software)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Supervisor, Learning and Adoption (Dental Software): Overseeing a team of Learning Consultants to ensure high-quality training delivery and customer adoption of cloud-based dental software with an accent on team leadership and operational excellence. Focus on coaching consultants, optimizing training workflows, and ensuring seamless transitions from onboarding to adoption.
Location: Remote (US - Irvine, CA)
Salary: $84,000 – $105,000 Annually
Company
is a fast-growing provider of AI-powered, cloud-based dental practice management solutions for DSOs and multi-location groups.
What you will do
- Oversee daily operations of a team of Learning Consultants, ensuring high-touch and customer-centric training delivery.
- Coach and support team members to ensure quality, professionalism, and preparedness in all training engagements.
- Monitor training progress, syllabus completion, and maintain documentation via Mavenlink, Zendesk, and Dropbox.
- Partner with the Implementation team to ensure smooth transitions from onboarding to training.
- Manage training calendars and contribute to the maintenance of the LMS and instructional resources.
- Act as a customer advocate to ensure responsive and personalized training experiences.
Requirements
- Must have 5+ years of dental office experience (front office, back office, or management).
- 2–5 years of experience in training, learning & development, or customer onboarding.
- 0–1 year of leadership, supervisory, or team coordination experience.
- Strong communication, planning, and time management skills.
- Ability to work independently and collaboratively in a fast-paced, client-facing environment.
Culture & Benefits
- Comprehensive medical, dental, and vision insurance with HSA and FSA options.
- 401(k) plan with company match.
- Flexible Time Off (FTO) or Vacation, sick time, and 11 paid holidays.
- Volunteer Time Off and an Employee Well-Being program.
- Employee referral program and additional voluntary benefit perks.
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