Associate III, Sales Support (Order Management)

TL;DR

Associate III, Sales Support (Order Management): Managing customer orders and providing administrative support for the sales team with an accent on order accuracy, pricing verification, and account monitoring. Focus on optimizing order processing workflows, coordinating across supply chain functions, and delivering precise sales reports.

Location: Taguig City, Philippines. Hybrid (10 days RTO per month). Must work day shift in AU time zone.

Company

A leading global technology company that facilitates the IT sales channel between manufacturers, cloud providers, and B2B technology experts.

What you will do

• Process customer orders efficiently, verifying product availability, pricing, and delivery timelines.
• Provide administrative support to inside sales representatives and prepare product/license quotes for pre-sales customers.
• Track account activity for assigned customer groups and generate reports on market conditions and sales performance.
• Collaborate cross-functionally with credit, logistics, and supply chain teams to handle order changes and escalations.

Requirements

• College degree or High School Diploma with at least 3 years of functional experience.
• Minimum 2 years of BPO experience in any line of business.
• Must be based in the Philippines and able to work 10 days RTO per month.
• Must be willing to work day shift aligned with the AU time zone.
• Proficiency in MS Excel functions including vlookup and pivot tables.
• Good English communication skills.

Nice to have

• Background in the supply chain or IT distribution industry.

Culture & Benefits

• Hybrid work arrangement with 10 days of office attendance per month.
• Opportunity to grow within a global organization driving the world's technology ecosystem.
• Dynamic, cross-functional work environment collaborating with logistics and supply chain teams.