Computer Operator I (Gaming)

TL;DR

Computer Operator I (Gaming): Monitoring and supporting data center equipment and systems for lottery jurisdictions with an accent on system stability and 24/7 operational continuity. Focus on executing operational checklists, performing entry-level troubleshooting of servers and IP networks, and ensuring logical security.

Location: Onsite in Austin, TX. Immigration sponsorship is not available for this role.

Salary: $21–$22 per hour

Company

hirify.global is a global leader in lottery innovation, providing secure technology and comprehensive gaming solutions for governments and regulators worldwide.

What you will do

• Provide 24/7 monitoring and entry-to-intermediate level support for operating equipment across one or more jurisdictions.
• Conduct analysis of host systems, middleware, applications, and existing operational tools.
• Monitor logical security and identify/resolve network technology issues associated with IP devices and backbone transports.
• Execute and verify operational checklists for draw processing, day-end processing, system balancing, and file maintenance.
• Coordinate and address internal and external customer requests according to established guidelines.
• Submit recommendations for the creation and maintenance of operational procedures.

Requirements

• Two-year college degree or 0-2 years of relevant experience.
• Basic knowledge of multiple operating systems and applications (network, system, and servers).
• Ability to perform entry-level troubleshooting of host systems, middleware, and network services.
• Must be authorized to work in the US without sponsorship.

Culture & Benefits

• Comprehensive medical benefits available from the first day of employment.
• Three weeks of paid vacation per year (prorated for the first year).
• 401(k) plan with employer match and 100% immediate vesting.
• Company-paid parental leave, life insurance, and short-term/long-term disability.
• Gym membership reimbursement and tuition reimbursement programs.
• Free identity theft protection.