Outbound Sales Development Representative

TL;DR

Outbound Sales Development Representative (Sales): Engaging potential clients regarding legal settlements and qualifying leads for warm transfers to senior representatives with an accent on emotional intelligence and empathetic communication. Focus on handling sensitive financial conversations and maintaining a high volume of qualified lead transfers.

Location: Permanent work from home; must be aligned with Florida ET timezone

Company

hirify.global is a professional services provider specializing in outsourced business development and outreach.

What you will do

• Perform outbound outreach to prospects who have received direct mailers using an integrated dialer.
• Qualify leads using provided scripts, handle basic objections, and maintain a professional demeanor.
• Successfully execute warm transfers of 5–20 qualified leads per shift to senior sales representatives.
• Accurately manage and update a custom-built CRM system.
• Navigate potentially emotional or negative client responses with empathy and resilience.

Requirements

• Excellent English communication skills with a warm and professional phone presence.
• High emotional intelligence and resilience to handle rejection and sensitive financial topics.
• Basic computer proficiency to operate CRM and dialer systems.
• Strong active listening skills to gauge client moods and adapt conversations.
• Availability to work a fixed schedule in the Florida ET timezone.

Culture & Benefits

• Permanent work-from-home arrangement.
• Performance-based bonuses for meeting or exceeding transfer targets.
• Health insurance coverage for eligible locations.
• Structured, alternating weekly schedule (32-40 hours).
• Immediate hiring process for qualified candidates.